Branch Customer Service Officer (Teller) - Kuala Kencana

Join Bank Nationalnobu as a Branch Customer Service Officer (Teller) in Kuala Kencana and become the face of exceptional banking service in Papua Tengah. This role is perfect for individuals passionate about delivering top-tier customer experiences in a dynamic financial environment. As a Teller, you will be the first point of contact for customers, handling a wide range of transactions with professionalism, efficiency, and a smile. This is your chance to make a difference in the lives of our community while growing your career in one of the most exciting regions in Indonesia.

Kuala Kencana is a vibrant city with a growing economy, and our branch is at the heart of this development. You will work in a bustling environment where every day brings new opportunities to learn and grow. With state-of-the-art banking technology and a supportive team, you will have everything you need to excel in this role. Our goal is to provide the best banking experience to our customers, and we believe that starts with having the right people on our team.

If you are a customer service enthusiast with a passion for helping others, we invite you to apply for this exciting opportunity. Join us in Kuala Kencana and be part of a team that is shaping the future of banking in Papua Tengah.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by handling a variety of banking transactions including deposits, withdrawals, and account inquiries.
• Assist customers with account openings, closures, and modifications using our core banking system.
• Process financial transactions accurately and efficiently, ensuring compliance with all regulatory requirements.
• Manage cash handling procedures, including counting, depositing, and reconciling cash.
• Promote and sell banking products and services to new and existing customers.
• Maintain a clean and organized teller station, adhering to health and safety standards.
• Provide assistance to other departments as needed, such as loan processing and customer complaints.
• Continuously monitor and improve customer service standards to ensure a positive banking experience.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in customer service, banking, or a related field.
• Strong communication and interpersonal skills to build rapport with customers.
• Proficiency in using core banking systems such as Oracle, SAP, or similar.
• Knowledge of financial products and services offered by Bank Nationalnobu.
• Ability to work in a fast-paced environment and meet tight deadlines.
• High school diploma or equivalent. A bachelor's degree in Business Administration, Finance, or a related field is a plus.
• Familiarity with local regulations and banking practices in Papua Tengah.
• Ability to lift and carry up to 20 kg, and stand for long periods of time.

🛠️ Keahlian

Lowongan Terkait