Front Desk Receptionist - Candice Pilates Studio

Join Candice Pilates as a Receptionist and be the welcoming face of our premium fitness studio in North Jakarta!

We are seeking a dynamic, customer-focused Front Desk Receptionist to manage our studio’s first impressions, handle client inquiries, and support our team in delivering exceptional service. As part of our growing team, you'll be the first point of contact for our clients, ensuring a seamless and pleasant experience from the moment they walk through our doors.

At Candice Pilates Studio in Jakarta Utara, we pride ourselves on creating a welcoming and professional environment. Our studio offers a variety of classes, including Pilates, yoga, and fitness programs, all designed to help our clients achieve their health and wellness goals. We are looking for a receptionist who is not only efficient and organized but also passionate about providing top-notch service.

📋 Tanggung Jawab Pekerjaan

• Greet and assist clients upon arrival and departure, ensuring a warm and professional welcome.
• Manage and maintain the reception area, including booking systems and client records.
• Handle client inquiries, reservations, and cancellations using our in-house booking software.
• Coordinate with instructors and staff to ensure smooth class operations.
• Assist with administrative tasks, such as processing payments and updating client information.
• Maintain a clean and organized reception area, including handling mail and phone calls.
• Promote our studio's services and classes to new and existing clients.
• Support the front desk team in maintaining high standards of customer service.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a receptionist or customer service role, preferably in a fitness or wellness environment.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in using Microsoft Office Suite, including Excel and Outlook.
• Basic knowledge of booking and scheduling software is a plus.
• Familiarity with customer service best practices and a customer-focused mindset.
• Ability to work in a fast-paced environment and meet deadlines.
• Proficient in both written and spoken Indonesian.
• Friendly, approachable, and professional demeanor.

🛠️ Keahlian

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